Managing the Toxic Employee

February 22, 2017

There are five steps to working with a toxic employee:

  1. Confront the employee professionally and describe the behaviors that need to change

  2. Set clear expectations for behaviors that are expected and the changes you require

  3. Document the discussion and expectations to the employee

  4. Have regular coaching meetings with the employee to provide feedback on progress

  5. Be prepared to terminate the employee if there is no progress

We at DBA have the resources and skills to help you establish solid staff policies, provide tools to help you coach your staff – and we can commit ‘hands-on’ support if termination is the final outcome.  Your staff and patients will always thank you for resolving a toxic employee!

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